I have been taking my vehicles there for about three and have always dealt with in a courteous manner. No complaints.
Mark fit me in as soon as he could and the tire repair was done for a fair price and in the time promised. Really appreciated it.
Outstanding, professional service both on my vehicle and in person welcoming me to the garage for the first time. Will be definitely returning!
I have been bringing my car into Norlang for quite a few years now and
Have always been given great service. The staff are so helpful, friendly and courteous! Keep up the good work!
I had my Tracker serviced Aug16th, I am very satisfied with the results and will recommend your Dealership, I found you to be very courteous in explaining things to me..I do not know a lot about cars and rely on honesty from your special mechanics… I will return to your Dealership for any other problems I may have[hopefully not to soon]
Outstanding service – reliable and trustworthy!
Your crew are fantastic and I have nothing but good things to say.
Norlang Auto is an outstanding repair shop. The staff are always courteous, trustworthy, and take the time to explain what is going on with your car in a clear, understandable way. I moved from Langley to Vancouver last year but still make the effort to take my Volvo to Norlang for servicing.
Great job in coordinating between my insurance and you guys on covering cost of squirrels eating my wires. All seems to working OEM standards.
I’ve just received your postcard today mentioning that I should have had a phone call by now or a message left…
It hasn’t happened…
Notwithstanding, I’ve really appreciated my experience with you & you can bet your sweet bippy I shall remain a loyal customer…
To be driving all the way from White Rock to North Langley, I have to be impressed…
The time you took to explain everything, the commitment, pleasantness, professionalism & fair prices + a car wash that you provided me with…I felt I did not want to go with anybody else from this moment on…
Thank you so very much…
Your postcard is a very nice touch considering it was personalized to my name & acknowledged the brand of my car…well done…
Been there several times now. Always courteous, helpful staff, and vehicle comes back sparkling.
No hesitation recommending this firm for your auto service needs..
Thanks guys… todays work excellent ………drives very well!
Re: 2002 Jaguar X-Type – License CW808V
Thank You Norlang Auto for 1st immediately looking at my problem when I brought my car down on a cold call and 2nd repairing my car by the next day. Simply Outstanding Service.
Stopped it for a tire repair, picked up a screw. I was extremely happy wth the service, your staff are friendly, they didn’t hesitate at getting me in and out in record time and showed what real customer service is about. Taking care of these small things with such speed and professionalism is what will bring me back for all my vehicle needs. Thank you
They were so kind, prompt with the shuttle service to WGSS, and explained everything they were going to do with suggestions on how to address future needs for my van. Prices extremely reasonable. I will tell others. They also found a way to fit me in to their full service schedule so I did not have to wait for repairs.
As a new resident to the area I was unsure where to take my vehicle for repairs. A friend recommended Norlang Auto as this was their regular repair shop. I cannot express enough how impressed I am with the level of wonderful customer service I received. I believe the repair costs were more than reasonable and will not hesitate to be a returning customer and tell my friends and family of this business. Well done NorLang!
Norlang did a wonderful job on my car and their customer service was excellent, personable and very friendly. They were very prompt and were able to get my car into the shop speedily. I am so thankful to find such a quality place, with such quality staff, that will service European vehicles.
I would happily recommend this business to anyone, and will happily work with them in the future.
Efficient, informed, well priced and courteous!
A 5star experience.
Thank you for the quick professional service that you gave me. The replacement tire was a surprise to me but necessary.
Just to let you know…this email was sent to my husband. I WOULD appreciate if you could update the name of the account to Beverley O’Connor.
I RATE YOU 5 stars:)
Would highly recommend Norlang Auto to anyone seeking quality maintenance/repairs. Very honest & professional level of customer service from each employee I dealt with. Won’t consider take my BMW anywhere else!
Unfortunately , this repair only lasted 10 days, and the problem resurfaced. I’ll have to make another appointment when I get back from Calgary.
May be good but are expensive!
Had an engine miss and intermittent backfire on a 94 Plymouth Voyager which I guessed was a bad fuel injector. Norlang correctly diagnosed that it was an electrical problem, however the diagnosis took two tries and cost $ 322.33. The problem turned out to be bad plug wires.
Norlangs recommendations were to change coils, plug wires and plugs plus other services that would have put my total cost up to $ 1,700.00. I went elsewhere.
I had a problem with my car not starting, so I contacted Norlang and spoke to Mark who looked after my problem in a speedy manner and I would recommend this company for future repairs.
Courteous and professional. Completed job on time for the estimate quoted. Great experience!