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  • Mon - Fri: 7:30 - 5:30
  • 102 - 20540 88TH AVE LANGLEY, BC V1M 2Y6
  • 604-337-1515

Client Reviews

From 64 reviews
Meleana Bailey

Great customer service personal. Fair price and knowledgeable staff. I would highly recommend.

via Google
ericsperkins

About 2 months ago, the airbag light in my Escape came on and stayed on. I decided to wait to have it fixed at my next dealer visit. Last week I set out to pick up some donated cat food. Once started, the Escape was running very rough, as …

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via Google
Terry L

Excellent service and very happy with repairs performed. Thanks

Ruth G

Thank you for your good service.

Nathan Hansen

Honest and fair priced!

via Google
Michael Nelson

Repairs completed on time and efficiently

via Google
Carol Staplin

Great customer service. Thank you.

via Google
Terry Peterson

Excellent service! Fair prices.

via Google
Lisa May

Friendly people, fast, great service everytime!

via Google
Mohamed Aner

Professional and quick service

via Google
Graham Sanderson

Really appreciated the fact that they got to the car even though they had anticipated it would only be the next day.

via Google
Nick Rising

My experience was a smooth process in getting my car back up and running. I had a pretty severe engine issue that was diagnosed and repaired for less than I thought the bill would come to. Their offices were transparent all along the way …

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via Google
Joe S

Sprinter turbo replacement went perfectly,, Thanks!!

via Google
Mark Bradley

Great experience and communications getting my bmw repairs done

via Google
Sheyna S

Just took my Jag there for the first time and they were able to get me in next day. They are quick with ordering parts. The people I dealt with were friendly and had strong customer service skills. Pricing was fair. I plan to return for any…

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via Google
Greg Head

Came in because I needed my license plate swapped in a bind. Although that’s not a typical service of theirs, everyone was very friendly and willing to help me out. Fantastic service! Highly recommend.

via Google
Kasia

I just want to say thank you for you guys going above and beyond my expectation ! I will definitely be back for the amazing customer service ! Thanks so much!

via Google
JC Sagala

Everyone was nice and accomodating. Kudos to Jen, Dave and Mark.

via Google
Edwin Aure

Friendly and very accommodating.

via Facebook
Mark Sagar

All round nice group and service was very friendly. Didn't complain in any way when I wasn't able to pick up my car two days in a row. Even re-washed it when I was arriving.

via Google
blair grant

Happy but no car wash tiday. 🤔

via Google
Andrew M

I have no issue with the servicing done on my vehicle. Not enough good things can be said about the staff; they're great!! The reports which they send on the vehicle is fantastic, easy to understand, and straight forward. No upselling of …

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via Google
Jeremy Forbes

Quality service and very thorough, very personable too. A wee bit pricey but hey, you get what you pay for!

via Google
Nick Georgopoulos

Excellent customer service, fair prices, couldnt ask for more in a shop.

via Google
Neal Fisher

I have used this business on several occasions and will continue to do so. The staff are awesome, the service is great. I have to drive past several other shops to get there and it's well worth the trip. July 2019 update. I had an …

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via Google
Sig Kappel

The best mechanic experience I have ever had.

The inspection comes with a pdf document of pictures sent to your email showing you exactly what needs to be repaired and the priority.

I could see exactly the extent of wear/leaking/ rusting on…

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via Google
Maria Pupovac

Glad to hear that all is well with my car. Thank you for the thorough inspection. I am quite happy that you were honest and that I am not being charged for any extras. I am a recently single mom and I have a very tight budget. I will …

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via Google
H K S

I would recommend these guys over any dealership; provide quality service when it comes to the repair of my BMW and Mercedes vehicles. They do their very best to accommodate me sometimes last minute for any repair work I need done; they …

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via Google
Glenn Fox

I'm normally the type to fix stuff myself, but when I broke down 8 hours from home norlang was amazing. The shop owner himself drove to go get the parts needed to save time and shuffled me around to be at the front of the line, they even …

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via Google
Wendy Bullock

First time bringing my vehicle to Norlang Auto. Not only did they fix the problem they drove me back to work. And the next day they picked me up from my home so I could pick up my truck. Great Customer Service!!

via Google
Alexandra Pintea

This is a fantastic shop! They clearly communicate, are very helpful and actually care about you as a customer. Also, their prices are reasonable. As a single lady it is nice to be treated with respect and kindness when it comes to auto …

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Response from business owner

Thank you for the kind review. My team work very hard to look after every client personally!

via Google
Ken Stark

A business that inspires confidence. Competent professional service.

Response from business owner

Thank you for the kind words Ken. We enjoyed looking after you and your vehicle. We look forward to helping you in the future!

The Norlang Team

via Google
Liana Lamotte-Leskie

We broke down right before closing on New Years Eve. It would have been a disaster, especially for our kids. Norlang squeezed us in, managed to get the part in that they needed, and had us back on the road in just over an hour! Amazing …

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via Facebook
Angie Walsh

The workers were all very welcoming and straightforward with information. I did not feel like I was being ripped off or taken advantage of despite my lacking car knowledge. They didn’t try to sell me things that I didn’t need or want. I …

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via Google
Wade Allen

I’m the hugest skeptic when it comes to mechanics but Norlang has changed my view....of them at least. Great guys, honest, and do it on the up and up. Can’t recommend more!

via Google
Shengjie Li

😉Very reliable and professional!

via Facebook
Justin Frizzell

I've been coming here for just about 5 years now with 2 seperate vehicles, and have always been met with great service, and honesty. Keep up the great work guys!

via Facebook
Rob C

Been here a cupla times and this is one of the most honest places to deal with. They do a good job too. Thought they made a mistake on brakes once but it was my bad. I will go back here agin and have much confidence and would recommend to …

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via Google
Jaimen Crate

Blew a tire this morning 🙁 luckily the guys at Norlang were able to rescue me. Ordered in a new tire and offered to take my daughter into daycare and then dropped me at work. Real life savers!

Response from business owner

Thank you for the kind words Jaimen. It was our pleasure to help out!

via Google
Dawn W

Very professional & competent. Treated with respect which is huge considering how many auto repair places treat females poorly.

via Google
Cilena Heatherington

What a great shop! The level of customer service from the guys in the office is incredible! One of the cleanest most professional shops I’ve ever seen! Thanks again Brett!

via Google
EricHelenConnorSasha Larson

Good service and feedback. Always want to know what they did, what they didn't do and their recommendations

via Google
Adam Sippel

Would definitely recommend the Norlang team to others. Found myself in unsafe tire situation, they were able to get me in and complete the job within the day that I called. They were also very open to options that work best for my budget …

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via Google
Nairn Mckenna

I'm the owner of a luxury car dealership in Vancouver and regularly seek Corey (Norlang's owner) advice on how to improve my shop and our interaction with our own clients. He's a wealth of knowledge and generous with his time and mentorship…

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Response from business owner

Thank you for the kind words Nairn. People like us who strive to take care of clients is what keeps the confidence in the motoring public.

via Google
Jarred Bond

Had an issue with my brakes. Staff at Norlang quickly communicated with me to resolve it. Had my car in and out in timely fashion. Professional staff, no issues with my car since. Definetly recommend to anyone.

Response from business owner

Thank you Jarred. We where happy to look after you!

via Google
jhustle

Great place with knowledgeable staff. Brett at the front is very helpful in finding exactly the work needed for your vehicle.

via Google
Christine Jabz

Best car repair place I've ever gone to, great customer service and fit me in for a quick check of my car to make sure it was safe to drive before the appointment.

via Facebook
Tristan Irvine

Good service and excellent communication from the staff. They always clearly communicate that repairs are needed vs not needed. Prices are good and the time estimates to finish a job are accurate.

I was extremely happy that they have …

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via Google
Caroline Rose

Super friendly & thorough...finally a place we can have maintenance done and not feel like we'd be taken advantage of! Love the courtesy rides back home after leaving our vehicle in for maintenance. Great team work!

via Facebook
Beverley Doell

Love the added Spa Auto treatment, Thank you guys, it looks awesome �

via Facebook
Christian Villegas

Really friendly and helpful staff. Went in for a coolant flush and the car was in and out right on schedule. One small detail that I appreciate is that the tech who worked on my car had bags that they use to cover your seats to make sure it…

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via Google
Dale H

Norlang Auto has very friendly competent staff, the price might be a little higher than others, but so far the quality and efficiency of repairs has been great. I hightly recommend Norlang for any vehicle makes and models. Washing the …

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via Google
Caleb Tad Eagantus

Professional and courteous. This shop is fantastic and the staff are all very knowledgeable and friendly!

via Facebook
Brendan Garcia

Terrific customer service, excellent recommendations and pricing. They truly have their customers best interests in mind and are extremely knowledgeable. I live 45 minutes away, am a repeat customer and will continue to use their services.

via Facebook
Corey Doell

Unfortunately as an owner we have to release some staff that can't repair vehicles to our standards. And our standards are very high. Come back repairs and laziness is just not part of my teams culture. The team made the hard decision to …

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via Facebook
Geoff Hughes

I am a small business owner in Walnut Grove and I must say that Norlang Auto, Corey, Mark and the team gave me exceptional service. I can highly recommend this company. Many small business owners could you this company as an example of how …

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via Google
Amanda Morley

My boyfriend needed a quick out of province inspection. Time was of the essence and we were aware there would probably be minor repairs needed. I found the staff to be very honest with an excellent level of customer service, something that …

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Response from business owner

Thank you Amanda. We are happy to accommodate your boyfriend!

via Google
Don Dada

I got my BMW's oil changed today and a vehicle inspection, awsome place to go to!

Corey is the owner who explained all the good and bad about my inspection which I found very helpful and Mark gave me some very good tips on servicing the car…

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Response from business owner

Thank you for such kind words! We love working on cars!

via Google
Matthew Haile

Took my BMW into Norlang Auto after confirming with another shop that the rear wheel bearing’s were worn out, they were able to give me a rough quote over the phone and email it to me for consideration. I then dropped my car off the …

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Response from business owner

Thank you Matthew for the compliment. My team love looking after our clients!

via Google
Doug Canning

When dropping off my car today I made the off the cuff remark that the weather was looking good today and it was to bad I didn't have a car otherwise I'd go golfing. Mark offered a ride to the course and when I was finished they would come …

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via Facebook
Loris Barbieri

Just got my work van back from the good people at Norlang. It was a huge job and they did a great job at a fair price.

I tip my hat off to them.

via Facebook
Debbi Rasmussen

Norlang Automotive really look after your vehicle. They are up front with costs, extremely thorough and provide all the information you need to make decisions about repairs and maintenance. The level of customer service is amazing, and …

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Response from business owner

Thank you for the kind words Debbi. We do really appreciate or customers!

via Facebook
Mun Bagri

I had a vehicle making a strange noise on my drive in to work. Although the shop was busy when I called, Dan said I could drop off my car and they would see what they could do. Upon dropping it off, he took a minute to drive with me to …

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via Google
M Hannah

Timely service in a professional manner. Very courteous. Detailed diagnostics, repairs and service records provided and explained. All the staff are friendly & helpful.

I've had the good fortune of Dan's service to my families vehicles for …

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via Google